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Terms on this page: Vignette • Toll • ASFINAG

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Contact Details

Vignetten AT Guide
Westbahnstraße 2, 1070 Wien
+43 1 123 456 70
[email protected]
Service Hours:
Monday – Friday: 08:00 – 18:00
Saturday: 09:00 – 14:00
Sunday and Public Holidays: Closed

Complaints & Appeals

For complaints or appeals against toll fines, please contact ASFINAG directly:

  • ASFINAG Maut Service GmbH
  • Schönbrunner Straße 120, 1050 Vienna
  • Phone: 0800 400 12 400 (free from Austria)
  • Email: [email protected]
  • Deadline: Within 4 weeks of receipt
  • Required information: Number plate, date, time, route